Shipping Policy

Domestic

The S T I T C H E R S Merchant offers flat rate standard postage for $9.

Standard postage timeframes with Australia Post are 2-8 business days.

Australia Post Express (1-4 business days) options are available at checkout.  

Orders over $150 ship FREE within Australia and New Zealand!     

*unless a bulky item which will be indicated.

Postage prices are also inclusive of all packaging and handling costs associated with your stitching delivery.

International

All International parcels are lodged with Australia Post International Standard Parcel Post (6-27 business days).

If your country is not listed please email me with a screenshot of what is in your cart and I will be able to quote you postage. The shipping fee will be paid via PayPal.

Order processing times

We endeavour to post your parcel within 1-2 business days.

Orders received after 5pm business days will be processed for postage the following business day. Orders placed on weekends and public holidays will be processed the next business day we return to TSM. If there are any delays rest assured, we will notify you via email updates.

PREORDERS

IMPORTANT - PREORDERS ARE TO BE PURCHASED IN A SEPARATE TRANSACTION TO IN STOCK ITEMS. SEPARATE SHIPPING FEE APPLIES FOR PRE ORDERS.

Preorders are due approx. on the dates indicated on each product. 

There will be no refunds, additions allowed or cancellations on pre orders.

By purchasing, I agree to these terms & conditions.

By purchasing, I understand that this item may arrive on time or there may be a delay. But happy to wait or be surprised if it arrives earlier than expected! I understand there will be no refunds, exchanges, cancellations or additions made to my order.